Free delivery over 40 EUR
Discounts on group orders over 150 €
We always aim to keep up with your wishes and needs and often come across various questions. We picked the most frequent ones and hope the answers will help you.
Is Cute a Croatian product?
Most of Cute products are produced in Croatia, yet they are all designed and developed in Croatia within the Cute team. We are glad that we can proudly claim Cute to be a Croatian brand.
How can I contact you?
We advise you to contact us via e-mail [email protected]. On workdays from 8 AM to 4 PM, you can also phone our customer service: +385977417219.
Are Cute Medical Uniforms sizes smaller than regular?
Cute Medical Uniforms women's sizes 34 – 52 in the Classic collection are smaller than regular ones, so you will surely need one or two sizes larger than your usual size. New collections are created in the S-M-L system which corresponds to regular sizes, so when purchasing from the Flex, Comfy, and Wellness collection, you can choose the size you usually wear. For easier selection, you can always use the size chart.
How long does the order delivery take and who delivers it?
If we have all the products you order in stock in the central storehouse, most of the packages are shipped within 24 hours. After handing them over to the DPD delivery service, you can expect your medical uniforms to arrive in three to five workdays. The package's status can be tracked on DPD's webpage via the link https://bit.ly/DPD_track_trace with the tracking code sent to your e-mail after the order has been submitted to DPD. Any information regarding the order can be found at DPD via +36 1 501 6200
What are the reasons for potential delays?
We might not send some packages within 24 hours if the products are in a different storehouse or production. In case of a mistake or eventual shortage of the ordered product, we will contact you for further arrangements regarding the shipping and delivery.
How can I replace a product?
You can replace a product in our boutique or through a delivery service. All the details can be found in the replacement instructions and on our blog https://bit.ly/replace_return
Why don't you make the medical uniforms I asked for?
We listen to your wishes and requests and are constantly expanding our supplies. We are glad to be guided by your advice, so please send it to prijedlozi@cute or pass it on to our employees in the boutique.
All frequently asked questions can be checked on the link, and any future questions are available at [email protected]