How can I contact you?

The best way to contact us is via email cute@cute.hr. On weekdays from 8 am to 4 pm, you can also call our customer support by phone at +385977417219.

Ali mi lahko logotip ordinacije ali podjetja postavite na delovno haljo?

Lahko to naredimo! Pri prvi izdelavi logotipa je potrebno ustvariti "program" za vez z nitjo, katerega cena je približno 15 EUR, odvisno od tega kakšen je logotip, in se plača enkratno. Apliciranje logotipa se po izdelavi "programa" plača približno 3 EUR na delovno haljo/bluzo. Pripominjamo, da personaliziranega izdelka ne moreš zamenjati ali vrniti.

Can I return the ordered product and get a refund?

You can return a product ordered online and get a refund for it. Please note that the product can be returned if you have not worn or washed it within two weeks of delivery. Items you return must be sent by registered mail and at your own expense to our address (Cute Zagreb d.o.o., Hondlova 2/1, 10 000 Zagreb). Another option is to send a courier for the items you return, and after receiving the package, we refund the amount paid less shipping costs.

We make a refund within the legal deadline of two weeks. Indicate your details in the return package. Also, send an email to cute@cute.hr with the account number (IBAN), Cute account number and personal data of the account holder (name, surname and full address) to which we will make a refund.

How can I place the order?

The easiest way to place an order is through our web shop cute.hr - in addition, you can send us an order to cute@cute.hr or by private message on our Facebook page. For the order we need the following information: name, surname, address (street, house number, city), telephone number and method of payment, cash on delivery, general payment slip, bank transfer, internet banking

What are the payment methods?

You can pay for your web order by credit card, paying into our bank account (general payment slip / internet banking / bank transfer) of with cash on delivery.

What is the delivery time and who is the deliverer?

If we have all the products you order in stock in the main warehouse, we deliver most packages within 24 hours. After we hand them over to the DPD delivery service, you can expect your corners between 1 and 3 working days. The status of the package can be tracked on DPD's website via the following link http://bit.ly/DPD-praćenje-paketa using the tracking code provided in the email after we submit the order to DPD. You can get information about the order from DPD on the phone number +385 (0) 1 3430 600.